© 2015 by The Artisan Gallery. Site Design by Open < Door.

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SHIPPING

STANDARD SHIPPING

Carrier:

Parcels – Most shipment will arrive via USPS. All orders are insured. Signatures are required for delivery. USPS shipping is available for orders with a PO Box, Rural Route, or APO/FPO/DPO address.

Order Processing:

Original Works: Normal order processing may take between 2-4 business days.

Reproductions: We need a little more time to create your amazing, archival piece of art. (They are all hand-made to order.)  Please allow an additional 10 - 15 business days.

Delivery Times:

Standard Ground: Orders delivered within the 48 contiguous states should arrive in 5 – 7 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Remote areas may require additional time for delivery.

USPS does not deliver on weekends or observed holidays.

FREE Shipping:

FREE Standard Shipping is available to U.S. customers within the 48 contiguous. FREE Standard Shipping is available to Alaska and Hawaii on orders totaling $300.00 or more, prior to taxes and fees, and after discounts. This offer does not apply to orders shipped to international or Puerto Rico destinations.

Track Package:

When your order ships from our gallery, we send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com

Refused Package:

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

  • Original and return shipping costs.

  • Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.

The amount of these charges will be subtracted from any allowed merchandise refund.

Other Details:

Shipping Costs are non-refundable. Please carefully review your shipping information before placing your order.

Please note that on occasion, such as during holiday rush, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as we can.

INTERNATIONAL SHIPPING

International Shipping rates vary based on package weight and distance. Please allow an additional 3 - 4 business days for processing and 5 - 20 days for delivery, depending on your location. Customs & Import fees may apply to some international orders. These fees fluctuate by country and by order value, and we have no influence or control over them. The customer is responsible for all taxes, duties, customs, and/or import fees. By law, we cannot lower the invoice value or send the order as a gift.

Track Packages:

International orders are generally shipped via USPS and will be delivered by local post or its affiliates. When your order ships, we send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com